Soft Landings in Facilities Management – The Smooth Transition from Construction to Operation

In the property development sector, the transition from a newly constructed building to a fully operational facility is a critical phase often overlooked. This transition, known as “soft landings” in facilities management, can make or break a building’s long-term success. At Smarter Services, we specialise in making sure this transition is as smooth and efficient as possible.

Why Soft Landings Matter

Soft landings are not just a buzzword—they’re a crucial strategy that benefits developers, building operators, and occupants alike. Here’s why:

  1. Cost Efficiency: Accurate forecasting of operational costs from day one to prevent budget overruns.

  2. Operational Readiness: Systems and processes are fully functional from the start, reducing downtime.

  3. Occupant Satisfaction: A well-maintained building from the outset leads to happier tenants and community.

  4. Long-term Performance: Proactive maintenance schedules extend the building’s lifespan and efficiency.

Key Components of Our Soft Landings Approach

At Smarter Services we offer a range of services designed to facilitate soft landings for new buildings:

1. Floor Plan Analysis

We analyse building layouts to really maximise efficiency in cleaning and maintenance operations. This isn’t just about aesthetics—it’s about creating a space that works logically and cost-effectively.

2. Detailed Cost Estimation

Our team provides accurate projections for daily, weekly, and monthly operational costs. This includes everything from routine cleaning to specialised maintenance tasks like ventilation system upkeep and fire door inspections.

3. Proactive Maintenance Planning

We develop a comprehensive maintenance schedule to prevent issues before they arise! This proactive approach not only saves money by avoiding costly repairs and emergencies but keeps all systems running smoothly; giving us the time to prepare a strategy to support you with any unavoidable reactive work.

4. Staff Training and Ongoing Support

We would be able to brief the buildings management team and operational staff on the cleaning and maintenance protocols that we intend to adopt to ensure continuity. Post handover we offer continued support to address any issues that may arise post-handover, including changes in the building’s usage.

The Tangible Benefits

By adopting a soft landings approach, developers and building operators can experience measurable benefits:

  • Reduce Operational Costs: By anticipating needs and preventing issues, we help avoid unexpected expenses.

     

  • Improve Building Performance: Regular maintenance and optimised operations lead to better energy efficiency, system longevity and will minimise tasks being missed from scope and omitted from budgets.

     

  • Better User Experience: From day one, occupants will enjoy a fully functional, comfortable environment.

  • Sustainable Operations: Proactive management naturally leads to more environmentally friendly building operations.

Making the Transition Work

The journey from construction completion to full operation doesn’t have to be rocky. With a well-planned soft landings approach, buildings can hit the ground running, operating at peak efficiency from the moment the doors open.

At Smarter Services, we’re committed to making this transition seamless. Our expertise in facilities management means that we have decades of experience in anticipating challenges, creating robust solutions, and making sure that every building we work with performs optimally right from the start.

But investing in soft landings isn’t just about a smooth start—it’s about setting the stage for years of efficient, effective building operation. It’s an investment in the future of your property, your tenants’ satisfaction, and your bottom line!

Ready to ensure your next project lands softly and operates smoothly?

Get in touch and let's discuss how we can tailor our soft landings approach to your specific needs.
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